(Remote Role) -  Provide oversite for Business and Technical requirements documentation, quality assurance, change management, risk, and governance.  Develop communications plans, calendars, and messaging around stakeholder requirements planning.  Provide program/project management training including conducting workshops and providing training materials.  Support working groups, boards, and meetings to ensure program/project management best practices are considered and policy/processes are understood and followed.  For more details, click the link.

(Remote Role) - Eliciting, refining, documenting, and managing business and functional requirements.  Facilitating working sessions with stakeholders, product owners, developers, and platform administrators to ensure clear understanding of business objectives and technical constraints. Developing user stories, acceptance criteria, process maps, and related artifacts consistent with Enterprise ServiceNow Platform governance.  Translating business problems into structured requirements aligned with enterprise standards, governance models, and ServiceNow best practices. For more details, click the link.

(Remote Role) - Eliciting, refining, documenting, and managing business and functional requirements.  Facilitating working sessions with stakeholders, product owners, developers, and platform administrators to ensure clear understanding of business objectives and technical constraints. Developing user stories, acceptance criteria, process maps, and related artifacts consistent with Enterprise ServiceNow Platform governance.  Translating business problems into structured requirements aligned with enterprise standards, governance models, and ServiceNow best practices. For more details, click the link.

Cleveland, Ohio (On-site Role) - Customer Relationship Manager to provide critical IT Support and Business Management Services to the Glenn Research Center (GRC) Office of Chief Information Officer (OCIO).  Provide dedicated customer engagement and support services that integrate into the customer’s business model and organizational structure.  Serve as the customer liaison between the GRC OCIO and customers by advising stakeholders, translating needs into actionable plans, coordinating service delivery, resolving issues, managing escalations, and assessing customer impacts.  Provide business management and technical expertise to help customers meet their objectives.  For more details, click the link.

Cleveland, Ohio (On-site Role) -  Multimedia Systems Engineer with project management experience to provide system design and build-up of complex video and audio systems, provide technical analysis related to design, development, and implementation of hardware systems and provide installation and maintenance for the video studio & field production equipment and AV meeting room equipment at NASA Glenn Research Center in Cleveland, Ohio.  System design and build-up of complex A/V and broadcast systems.  Provide technical analysis related to design, development, and implementation of hardware systems.  Configure and maintain an engineering room with racks of equipment, used in the editing and routing of signals to the edit suites and for broadcast.  For more details, click the link.

If you are an incumbent on any of the following contracts that will be joining the new Enterprise Multimedia and Integrated Technical Services (eMITS) Contract, please submit your resume here. PACE V SRACES ACITS4 Any other contract rolling into eMITS The ROAR Team will be in touch soon.

If you are a current or former eMITS employee who would like to submit an updated resume for future opportunities, please submit your information here.