Huntsville, AL (On-site Role) – Customer Relationship Manager to provide  critical customer-facing coordination and advisory services to the Marshall Space Flight Center (MSFC) Office of the Chief Information Officer (OCIO) to ensure alignment of IT services with Center and Agency mission needs. This role functions as a trusted advisor and primary IT point of contact for customer organizations, supporting communication and outreach, engagement, issue resolution and  identifying customer needs, translating requirements into actionable activities, coordinating resolution of customer-impacting issues, and strengthening customer relationships in alignment with NASA and OCIO strategic objectives. across MSFC OCIO, Agency OCIO service lines, and Center stakeholders. Demonstrate knowledge in Customer Relationship Management (CRM) or customer service support. Requires a basic knowledge of an organization’s product and service offerings to be able to provide the customer with information to support acquisition decisions.  Experienced in supporting a customer’s IT needs and/or products and services.  For more details, click the link.