(Remote Role) – Eliciting, refining, documenting, and managing business and functional requirements.  Facilitating working sessions with stakeholders, product owners, developers, and platform administrators to ensure clear understanding of business objectives and technical constraints. Developing user stories, acceptance criteria, process maps, and related artifacts consistent with Enterprise ServiceNow Platform governance.  Translating business problems into structured requirements aligned with enterprise standards, governance models, and ServiceNow best practices. For more details, click the link.