LOCATION: Washington, DC, NASA Headquarters

SALARY: $75,000 – $85,000

MORI is seeking a Customer Relationship Manager IV to provide  critical customer-facing coordination and advisory services to the NASA Headquarters (HQ) and Goddard Space Flight Center (GSFC) Office of the Chief Information Officer (OCIO) to ensure alignment of IT services with Center and Agency mission needs. This role functions as a trusted advisor and primary IT point of contact for customer organizations, supporting meetings and outreach, engagement, issue resolution and  identifying customer needs, translating requirements into actionable activities, coordinating resolution of customer-impacting issues, and strengthening customer relationships in alignment with NASA and OCIO strategic objectives. across HQ and GSFC OCIO, Agency OCIO service lines, and Center stakeholders.